Stay Connected with the CITA EV App

Manage your EV charging sessions and locate reliable stations with the Smart EV charging app that puts control at your fingertips

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Insights with analytics

provides users with comprehensive data analysis tools to gain valuable insights from their interactions and activities within the app. This feature leverages advanced analytics to track user behavior, appointment trends, and communication patterns, presenting the information in easy-to-understand visualizations. By offering real-time data analysis, it helps users and service providers make informed decisions, optimize processes, and improve overall efficiency

Car picker

Empowers electric vehicle (EV) owners to tailor their charging preferences based on the specific requirements of their EV. Users can set charging schedules, select preferred charging stations, and adjust power levels to optimize their vehicle’s battery performance and longevity. This feature ensures efficient energy use and convenience, enhancing the overall EV ownership experience
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Online Payments

With the CITA EV app, EV drivers can enjoy a seamless payment experience for their charging sessions. The app supports multiple payment options, allowing users to pay securely via credit cards, Apple Pay, and Google Pay. Once they connect to a CITA EV charger, users can simply select their preferred payment method, complete the transaction within seconds, and start charging. The app’s user-friendly interface ensures that drivers have full control over their payment and charging session details, making it easy and convenient for EV drivers to power up anytime.

Smart, Simple, and Safe

Enjoy a seamless EV charging experience with our app which is now available for iOS and android devices

Why should you optimise your EV charging experience with the CITA EV App

The CITA EV App is designed to deliver significant cost savings for electric vehicle (EV) users, especially in the Middle East, where electricity prices can vary widely. This smart app empowers users to make informed decisions about their charging habits by providing real-time information on pricing and availability at CITA Charging Stations across the region.
Through the app, users can easily locate the nearest CITA Charging Stations using the CITA EV Charger Finder, ensuring they are always connected to the CITA Charger Network. The app’s remote management capabilities allow users to monitor and control their charging sessions from anywhere, providing real-time updates and notifications when their vehicle is fully charged.
Enhanced battery management is another key feature of theCITA EV App particularly valuable in the harsh climate conditions of the Middle East. The app provides advanced tools to monitor battery health, optimise charging patterns, and prevent issues like overcharging or overheating, which are critical in the region’s high temperatures.
CITA EV app mockup

The CITA Connect App for all our AC products

CITA Smart 7

Smart

CITA Smart 11

Smart

CITA Smart 22

Smart

CITA Smart 22

Smart

CITA Smart 44 Gen 3

Up to 2 x 22kW AC
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CITA Smart 44 Gen 3

Up to 2 x 22kW AC
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CITA Smart DC

60kW-360kW
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24x7 Support

Our team of experts are available 24 x 7 via calls and messages to help you answer any queries regarding installation, usage and more!

Frequently asked questions

The CITA EV App is a comprehensive EV Charging App designed to enhance user experience with seamless control over EV charging sessions. One of its standout features is the variety of convenient payment options, supporting online payments through RFID, Google Pay, Apple Pay, and major credit cards. This flexibility ensures that users can easily pay for charging sessions using their preferred method, making the CITA EV Charging App suitable for diverse customer needs.

 

Additionally, the CITA EV App includes a “car picker” feature, allowing users to quickly identify and select their EV model for optimal charging settings, enhancing compatibility and charging efficiency across different vehicles. This tailored approach makes it easier to manage charging, especially in busy or shared locations.

 

The app also provides detailed insights with analytics, offering users valuable information on charging history, session durations, costs, and energy usage. This feature empowers users with data to track their electric vehicle charging habits and make informed decisions, maximising both cost-efficiency and sustainability. Overall, the CITA EV Charging App combines user-friendly EV Charging Solutions with advanced analytics, positioning it as an essential tool for modern EV owners seeking reliable, convenient, and efficient Electric Vehicle Charging App features.

Yes, the CITA EV Charging App is compatible with both Android and iOS devices, making it easily accessible to all EV users. The app supports convenient online payments via RFID, Google Pay, Apple Pay, and credit cards, offering flexible options for a smooth payment experience. This comprehensive EV Charging App is designed to enhance EV Charging Solutions with user-friendly and efficient functionality.

Creating an account on the CITA EV Charging App is simple and quick. Follow these steps to get started:

 

Download the App: Go to the App Store (for iOS) or Google Play Store (for Android) and search for the CITA EV Charging App. Download and install the app on your device.

 

Open the App: Launch the app after installation.

 

Select “Sign Up”: On the home screen, tap “Sign Up” to begin the registration process.

 

Enter Your Details: Fill in required fields like your name, email address, and phone number. Create a secure password.

 

Verify Your Email: A verification link will be sent to your email. Open your email inbox, find the CITA verification email, and click the link to confirm.

 

Set Up Payment: Once verified, log into the app and set up your preferred payment method, such as Google Pay, Apple Pay, or credit card.

 

Your account is now ready. You can start using the CITA EV App to locate chargers, manage sessions, and make payments easily.

Yes, the CITA EV Charging App provides real-time charging status updates, allowing users to monitor their charging sessions conveniently. Once connected to a charging station, the app displays key details, including charging progress, estimated completion time, and energy consumption.

 

Users can also view live session costs, helping them stay informed about expenses as they charge. These updates are designed to ensure users have full control and visibility over their charging process, even if they step away from the vehicle. With this feature, the CITA EV App enhances the charging experience, offering seamless and transparent EV Charging Solutions.

The CITA EV Charging App offers a variety of convenient payment options to suit user preferences. Users can make payments directly through the app using RFID, Google Pay, Apple Pay, or major credit cards. These options allow for fast, secure, and hassle-free transactions, whether for a single charging session or ongoing usage.

 

The app is designed to provide flexibility, catering to both quick, on-the-go payments and scheduled billing for frequent users. This wide range of payment options makes the CITA EV Charging App a versatile choice for seamless EV Charging Solutions.

Yes, the CITA EV Charging App allows users to schedule charging sessions in advance, offering flexibility and convenience for managing their charging needs. Through the app, users can set a specific start time for charging, ideal for those who want to take advantage of off-peak electricity rates or ensure their vehicle is fully charged by a particular time.

 

This feature is especially helpful for busy EV owners who prefer a hands-free approach to charging, as it allows them to plug in their vehicle, set the schedule, and let the CITA EV App handle the rest. This scheduling capability enhances the app’s functionality, making it an essential tool for efficient EV Charging Solutions.

Yes, your personal information is secure when using the CITA EV Charging App. CITA EV prioritises user privacy and implements robust security measures to protect personal data throughout the app. All sensitive information, including payment details, is encrypted to prevent unauthorised access, ensuring that transactions and stored data remain secure.

 

The CITA EV App also uses secure login protocols and offers multi-factor authentication options to add an extra layer of protection. Regular security audits and software updates are performed to maintain the highest levels of security and prevent potential breaches.

 

With these measures in place, users can confidently manage their charging sessions, payments, and account details, knowing their data is safeguarded. This commitment to privacy and security makes the CITA EV Charging App a reliable choice for secure EV Charging Solutions.

If you experience any issues with the CITA EV Charging App, customer support is available 24/7 to assist you. You can reach out through the in-app chat feature for real-time support or call the dedicated support line directly from the app for more detailed assistance. CITA EV’s support team is trained to resolve a wide range of technical or account-related issues, ensuring a seamless experience with the app and providing reliable EV Charging Solutions whenever you need assistance.

Curious to learn more?

Discover more about CITA EV Charger Certifications

Download the CITA EV App Today!

As part of the CITA Charger Network, this app provides users with comprehensive control over their EV charging activities, both at home and on the go.