The CITA SMART 7kW EV Charger is designed for single-phase installation and can deliver a maximum power output of 7kW. This charging speed is suitable for home EV charging solutions and workplace EV charging solutions environments, allowing for efficient charging of electric vehicles.

With this charging capacity, the CITA SMART 7 can typically charge an electric vehicle in a few hours, depending on the vehicle’s battery size and state of charge. The charger also features advanced functionalities such as dynamic load balancing and scheduled charging, which can optimize the charging process further.

Overall, the CITA SMART 7kW EV Charger provides a reliable and effective solution for electric vehicle charging needs.

Yes, the CITA SMART 7kW EV Charger is designed to be compatible with most electric vehicle (EV) models that use Type 2 charging connectors, which is the standard across many regions. This 7kW charger works well with a range of EV brands, including popular models from Tesla, Nissan, BMW, Audi, Mercedes, Hyundai, Kia, and more. However, for certain vehicles that use a different plug type (such as Type 1), an adapter may be needed to ensure compatibility.

Yes, CITA EV provides installation support for the Smart 7kW EV Charger. When you purchase the charger, their expert team can manage the installation process for you. This service ensures that the charger is set up correctly and safely, adhering to local electrical regulations.

This support is particularly beneficial for users who may not have the technical expertise to install the charger themselves, making the overall experience more convenient and efficient.

Yes, the CITA SMART 7 kW EV Charger is suitable for both indoor and outdoor installations. It is built with a durable, weather-resistant casing to withstand various weather conditions, making it safe for outdoor use. Additionally, its compact design and robust safety features make it ideal for installation in garages, driveways, parking areas, and other settings, providing flexibility for both residential and commercial users.

The CITA SMART 7 kW EV Charger incorporates several important safety features to ensure secure and efficient charging. Key safety features include:

Active Load Management: This feature helps prevent overloads by managing the power distribution effectively, ensuring that the charger operates within safe limits.

Dynamic Load Balancing: This technology allows the charger to adjust its power output based on the current load on the electrical system, which helps to prevent circuit overloads and enhances safety during charging sessions.

Integrated Protection Mechanisms: The charger is designed with built-in protections against electrical faults, such as short circuits and overcurrent situations, which are critical for user safety.

These safety features make the CITA SMART 7 kW EV Charger a reliable choice for both home and commercial charging applications, ensuring that users can charge their electric vehicles with peace of mind.

You can easily monitor the charging status of your vehicle using the CITA SMART 7 kW EV Charger through a dedicated smart application CITA EV App. This app is available for both iOS and Android devices, allowing you to manage all aspects of your charging experience directly from your smartphone.

Key features of the app include:

Real-Time Monitoring: You can check the current charging status of your vehicle, including the amount of energy being delivered and the estimated time remaining for a full charge.

Settings Management: The app allows you to adjust various settings, such as scheduling charging times and enabling dynamic load balancing to optimise energy use.

Notifications: You can receive alerts and notifications regarding the charging process, ensuring you stay informed about your vehicle’s charging status at all times.

This integration of smart technology makes it convenient to keep track of your electric vehicle charging progress and manage your charging sessions effectively.

The CITA SMART 7 kW EV Charger comes with a 3-year warranty. This warranty covers the charger against manufacturing defects and ensures that users have support for any issues that may arise during the warranty period. Additionally, there is an option to extend the warranty, providing further peace of mind for users regarding the longevity and reliability of their charging solution.

Steps to Take if You Encounter Issues with Your CITA 7 kW EV Charger

If you experience issues with your CITA 7 kW EV Charger after a few months, here are the recommended steps to resolve the situation:

Check the Basics: Ensure that the charger is properly connected to the power supply and that there are no visible signs of damage to the charger or the cables. Sometimes, simple issues like a loose connection can cause charging problems.

Consult the User Manual: Refer to the user manual for troubleshooting tips specific to your charger model. This can provide guidance on common issues and how to resolve them.

Use the Smart App: If your charger is equipped with a CA EV smart app, check for any alerts or notifications that may indicate the nature of the problem. The app can provide real-time diagnostics and help you understand what might be wrong.

Contact Customer Support: If the issue persists, reach out to CITA EV’s customer support. They can provide assistance and guide you through troubleshooting steps. Given that your charger is under warranty, they may also arrange for repairs or replacements if necessary.

Document the Issue: Keep a record of any error messages, symptoms, and steps you’ve taken to troubleshoot. This information will be helpful when discussing the issue with customer support.

By following these steps, you can effectively address any issues with your CITA 7 kW EV Charger and ensure that it continues to operate smoothly.

The SMART 7 kW CITA Chargers are rigorously certified and comply with all relevant regulations, ensuring safety and quality for users across various regions. In Abu Dhabi, the chargers are approved by the Abu Dhabi Quality and Conformity Council (ADQCC), a regulatory authority focused on meeting high standards of safety and efficiency. Similarly, in Saudi Arabia, they hold approval from the Saudi Standards, Metrology and Quality Organization (SASO), confirming that they meet the country’s stringent standards for product quality and reliability.

In the UK and Europe, the CITA SMART Chargers have achieved UK Conformity Assessment (UKCA) and CE certification, respectively, reflecting their adherence to key regulatory and safety requirements. They are also OZEV Approved in the UK, which allows users to benefit from incentives provided by the Office for Zero Emission Vehicles, supporting the transition to clean energy transportation.

Additionally, in Dubai, these chargers are DEWA tested and certified by the Dubai Electricity and Water Authority, a critical endorsement for performance and reliability in challenging environmental conditions. Together, these certifications ensure that the CITA Smart 7 kW Chargers offer users a dependable, compliant, and internationally recognized EV charging solution.