CITA EV designs chargers to work across all major EV brands and models used in Indonesia. Our AC chargers range from 7kW to 22kW, while DC chargers go up to 360kW, covering everything from daily home charging to high-demand commercial use. As a trusted EV charger company in Indonesia, CITA EV helps customers select the right EV charger based on their vehicle, usage pattern, and available power - so you always get the best fit, not just the fastest option.

Yes. For most EV owners, 7kW and 11kW chargers are more than enough for home charging. A 7kW charger typically takes around 8–10 hours to fully charge an EV, making it ideal for overnight charging. If you want slightly faster charging, you can upgrade to an 11kW or 22kW charger, which reduces charging time compared to a 7kW charger.

However, for daily use and regular driving, 7kW and 11kW chargers are sufficient for most homeowners. That’s why many EV owners choose CITA when installing an EV charger in Indonesia for home use.

Yes. CITA EV chargers are safe for outdoor installation and are built to handle tough weather conditions. CITA AC chargers come with IP65 weather protection and IK10 impact resistance, making them suitable for garages, carports, and outdoor parking areas in Indonesia’s heat and humidity. 

For commercial and fleet use, CITA DC chargers feature IP54 or IP55 protection along with IK10 impact resistance, allowing reliable operation even in demanding environments. These build standards reflect the quality and durability expected from a trusted global EV charging brand.

Yes. CITA EV provides complete installation guidance and support across Indonesia. Every charger includes detailed installation documentation, and customers can choose to work with their own electrician or CITA’s approved partners. With remote assistance and technical oversight, CITA operates as a leading EV Charger Service Provider that Indonesian customers can rely on from start to finish.

Yes. All CITA EV chargers support smart charging through the CITA EV App and CPMS. Using your smartphone, you can monitor charging status, manage sessions, schedule charging times, and track energy usage - giving you full control over your charging experience at home or at commercial sites.

Yes. CITA EV chargers are designed for monetisation at commercial locations such as offices, malls, hotels, and public charging sites. With built-in billing, user management, and optional advertising features, businesses can turn EV charging into a revenue opportunity. This makes CITA a preferred EV Charger Supplier Indonesia for commercial and public charging projects.

CITA AC chargers come with a standard 3-year warranty, while DC chargers include a 2-year warranty, both with extension options available. The warranty covers manufacturing defects and ensures long-term reliability, reinforcing CITA’s position as a global brand committed to quality and customer confidence.

CITA EV provides long-term after-sales support, including technical assistance, software support, remote diagnostics, and operational guidance. Whether you’re using a single home charger or managing a large charging network, CITA remains actively involved to ensure consistent performance and peace of mind.